SupaBet Privacy Policy
Last updated: April 9, 2026
At SupaBet, we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information.
Information We Collect
We collect personal information you provide when registering an account, such as your name, email address, phone number, date of birth, and payment details. We also gather technical data including your IP address, browser type, device information, and usage data like pages visited and time spent on our site. This information helps us verify your identity, prevent fraud, and comply with Australian gambling regulations. We may collect additional data from third-party sources for identity verification where required by law.
How We Use Your Information
We use your personal information to provide and manage our betting and gaming services, process transactions, and respond to your inquiries. It enables us to personalise your experience, improve our platform, and send relevant communications with your consent. We also use data for fraud prevention, regulatory compliance, and statistical analysis to enhance service quality. Usage aligns strictly with the Australian Privacy Principles.
Information Sharing
We share your information only with trusted service providers, such as payment processors and identity verification services, who are bound by confidentiality agreements. Disclosure occurs if required by law, including under the Privacy Act 1988 (Cth), or to regulatory authorities for gambling compliance. We do not sell your personal information to third parties.
Data Security
We implement robust technical and organisational measures, including encryption, firewalls, and secure servers, to protect your personal information from unauthorised access, loss, or misuse. Access is restricted to authorised personnel on a need-to-know basis, with regular security audits and staff training. While no system is entirely risk-free, we continuously monitor and update our safeguards to meet industry standards and legal requirements.
Your Rights
Under the Privacy Act 1988 (Cth) and Australian Privacy Principles, you have the right to access, correct, or delete your personal information held by us. You may request details of what we hold about you, object to certain processing, or withdraw consent where applicable. To exercise these rights, contact us; we will respond within a reasonable timeframe, subject to legal exceptions like regulatory retention obligations. Note that GDPR rights apply only if you are in the EEA.
Cookies and Tracking
We use cookies and similar technologies to enhance site functionality, analyse usage, and personalise content. These include essential cookies for site operation and analytics cookies for performance tracking. You can manage preferences via browser settings or our cookie banner; further details are in our Cookie Policy.
Contact Us
For privacy concerns or to exercise your rights, please contact our Data Protection Officer. We aim to respond promptly to all inquiries.
[email protected]